Trim Link Privacy Policy & Data Protection Guidelines

1. Information We Collect

a. Information You Provide

When you use Trim Link, you may voluntarily provide information, such as:

• Account Details: Name, email address, password, and other information needed to register and manage your account.
• Custom Links: Data associated with URLs you shorten, including custom aliases.

b. Information Collected Automatically

We may automatically collect data about your interaction with our services, such as:

• Usage Data: IP address, browser type, operating system, and the pages you visit.
• Device Information: Details about your device, including hardware specifications and unique identifiers.
• Cookies: Information stored through cookies to enhance your user experience.

2. How We Use Your Information

We use the information collected to:

• Provide and improve our URL shortening services.
• Manage your account and offer customer support.
• Analyze usage trends and measure service performance.
• Send important updates, such as changes to our terms or policies.
• Ensure compliance with legal requirements.

3. Sharing Your Information

We value your privacy and only share your information when necessary, including:

• With Service Providers: To support our operations, such as hosting, analytics, or customer support.
• For Legal Reasons: When required by law or to protect the rights and safety of our users and services.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar tools to improve our services and analyze usage. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

5. Data Retention

We retain your data only for as long as it is needed to fulfill the purposes outlined in this policy or to comply with legal obligations. Specifically:

• Account-related information is retained for as long as your account remains active
• Log and usage data are typically stored for a maximum of one year
• Shortened URLs and related metadata may be stored indefinitely unless you request deletion
• For specific data types, retention periods will be communicated upon request

6. Your Rights

You have rights regarding your personal information, including:

• Accessing and updating your account details
• Requesting deletion of your data
• Opting out of marketing communications
• Managing cookie preferences

Rights Under the GDPR

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to correct inaccurate or incomplete information
• The right to request erasure of your personal data ("right to be forgotten")
• The right to restrict or object to processing
• The right to data portability
• The right to lodge a complaint with a data protection authority

7. Newsletters, Events, and Marketing

We may use your information to send you newsletters, promotional content, and updates about events or new features. You can opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly at [email protected].

8. Website and Contact Requests

If you contact us through our website or other communication channels, we may collect the information you provide to respond to your inquiries. This may include your name, email address, phone number, or any other information you voluntarily share. We use this data exclusively to address your concerns and improve our services.

9. Security Measures

We implement industry-standard security practices to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not intended for individuals under 13 years of age in accordance with COPPA, or under 16 years of age where GDPR applies. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically. If significant changes are made, we may notify you directly through email or within our services.

12. Compliance with Indian Laws

Trim Link complies with applicable Indian laws, including the Information Technology Act, 2000, and related rules such as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We take appropriate measures to protect sensitive personal data and ensure transparency in how we collect, use, and store your information.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected]
• Address: 60A/66 Kidwai Nagar Rasool Pur, Sarai Khuwaja Agra, 282001, India
• Support Hours: Monday to Friday, 10 AM to 7 PM IST